Materiality Assessment
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Paytm Materiality Survey
Materiality in ESG (Environmental, Social, and Governance) refers to the identification and prioritization of issues that significantly impact an organization's financial performance, sustainability, and long-term value, as well as the interests of its stakeholders. It helps organizations focus on the most relevant environmental, social, and governance factors that directly affect their financial performance, risk management, and reputation, enabling them to make informed decisions and address stakeholder concerns effectively. As One 97 Communication Limited (Referred to as 'Paytm') has initiated its ESG journey, we request you to take this short survey on materiality assessment. Your contribution will help Paytm in prioritizing its ESG material topics more effectively.
Please slide the bar to rate the below listed material topics. The rating will be from 1 to 5 based on their impact and relevance to Paytm, where 1 being negligible, 2 being Low, 3 being Medium, 4 being High and 5 being Very High.
| Question 1: Climate Change (Climate change refers to long-term alterations in temperature, weather patterns, and ecosystems caused by human activity and natural factors.) |
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| Question 2: Waste Management (Waste management is the collection, disposal, recycling, and treatment of waste materials to minimize their environmental impact.) |
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| Question 3: Community Engagement (Community engagement is the process of building partnerships and collaborating with local groups to address shared issues and improve the well-being of the community.) |
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| Question 4: Customer Satisfaction (Customer satisfaction is the measure of how well a company's products or services meet or exceed customer expectations.) |
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| Question 5: Employee Development and Wellbeing (Employee development and wellbeing refer to the processes and practices that support employees' growth, skills enhancement, and overall physical, mental, and emotional health.) |
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| Question 6: Financial Inclusion and Empowering SMEs (Financial inclusion is the provision of accessible and affordable financial services to all individuals, while empowering small and medium enterprises involves supporting their growth through resources, funding, and opportunities.) |
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| Question 7: Product Innovation (Product innovation is the process of developing new or improved products to meet customer needs and create competitive advantage.) |
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| Question 8: Corporate Governance and Ethics (Corporate governance and ethics refer to the systems, principles, and practices that ensure a company operates transparently, responsibly, and in compliance with legal and ethical standards.) |
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| Question 9: Cybersecurity and Secure Transactions (Cybersecurity is the practice of protecting systems, networks, and data from digital threats, while secure transactions involve safeguarding financial or sensitive exchanges through encryption and authentication measures.) |
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| Question 10: Management of Key Stakeholders (Management of key stakeholders involves identifying, engaging, and maintaining positive relationships with individuals or groups who have a significant impact on an organization's success.) |
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| Question 11: Systemic Risk Management (Systemic risk management is the process of identifying, assessing, and mitigating risks that could trigger widespread instability or failure within a system, industry, or economy.) |
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| Question 12: Regulatory Compliance (Regulatory compliance is the process by which organizations ensure that they are following all relevant laws, regulations, standards, and guidelines set by government authorities and industry bodies. It involves implementing policies, procedures, and practices to meet legal and ethical requirements and to avoid legal penalties, fines, or reputational damage.) |
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Please provide us with some basic personal details. Your information will be kept confidential with Paytm and used solely for the purpose of this survey.